Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jasmine Roberts

Jasmine Roberts

September 30, 2024

5  out of  5
rating by Jasmine Roberts
"Jay was amazing. Extremely knowledge. Superb customer service."
Profile photo of Caitlin Centers

Caitlin Centers

September 26, 2024

5  out of  5
rating by Caitlin Centers
"Jay was very personable and helped walk me through the process. He didn’t rush me through my questions and was very patient."
Profile photo of Pat Meeks

Pat Meeks

September 5, 2024

5  out of  5
rating by Pat Meeks
"Jasmine has been a wonderful source for me. She has been very helpful to my needs. Thank you!!!😊😊"
Profile photo of John Battelline

John Battelline

August 20, 2024

5  out of  5
rating by John Battelline
"Jay made switching over to State Farm so easy and he was so nice to work with!"
Profile photo of Amy Meagher

Amy Meagher

August 6, 2024

5  out of  5
rating by Amy Meagher
"The entire process was easy and seamless . Jay was very helpful!"
Profile photo of Timothy Simpson

Timothy Simpson

July 24, 2024

5  out of  5
rating by Timothy Simpson
"Had my policies moved over to Chuck when my previous agent retired. I had been happy with the service I continued to get under his agency but had my first meeting with him today. It was fun!! That is unusual to say about an insurance meeting but I honestly walked out of the office happy for the 45 minutes I spent talking with him. Nothing was a hard pitch. Instead it was all information to help me make the best decision for me. And after all of that, I walked out of there with one small addition to my homeowners policy but a lot of great information about what I had right and where I could look at certain things to strengthen my coverages. Thanks Chuck"
We responded:
"Tim - I had so much fun with you as well! (Yes, insurance can definitely be fun--well, maybe except the claims part! ) :) Listen...my job is help customers make a great plan for their worst day--because when "it hits the fan," it's very likely that you can't think without heavy emotional constraints. Also, my job is to empower you to make a great plan and decision about insurance; not "SELL YOU A POLICY." Sounds like we were successful once again at doing our job--and had a great time doing it. Thanks Tim for the review and for trusting us!! :) "
Profile photo of Sam Wheeler

Sam Wheeler

May 1, 2024

5  out of  5
rating by Sam Wheeler
"I recently had the pleasure of meeting Chuck and his wife and found that they are very genuine, kind people. Anyone would be very fortunate to have Chuck as your State Farm Agent!"
We responded:
"Thanks Sam…the sentiment is mutual!!!! I follow behind great people such as yourself…thanks for all that you do!! 😉"
Profile photo of Tangee Edmonson

Tangee Edmonson

March 19, 2024

5  out of  5
rating by Tangee Edmonson
"Chuck Baker is AMAZING!! He listened to our insurance needs and educated me at the same time."
Profile photo of McKala Stafford

McKala Stafford

January 31, 2024

5  out of  5
rating by McKala Stafford
"Jasmine was so nice and helpful! She made sure I got the best coverage and walked me through the entire process. Since it was my first time getting my own car insurance, she described what everything meant and recommended the proper amounts. Thanks so much for making this such a stress free process!"
Profile photo of M Gee

M Gee

December 14, 2023

5  out of  5
rating by M Gee
"Markus was a true professional. He explained everything & addressed my questions & concerns. I apologize; I just saw this in my spam folder!"
Profile photo of Gil Sturgis

Gil Sturgis

November 16, 2023

5  out of  5
rating by Gil Sturgis
"Quick, easy, and professional ‼️"
Profile photo of Jaress McClanahan

Jaress McClanahan

October 22, 2023

5  out of  5
rating by Jaress McClanahan
"When you looking for an insurance agent , look no further than Chuck Baker's agency. Very informative , responds in a timely manner. Chuck took care of my renter's and life insurance needs."
Profile photo of KBA

KBA

January 26, 2023

5  out of  5
rating by KBA
"State Farm seems to really care about their customers and it’s great to see!!"
We responded:
"Gee-wiz...thanks so much. We really do care! The mission of our office here in Springboro is to "empower our customers to make a good decision about insurance and financial services"...and not to "just sell you a policy!" #wecareaboutourcustomers :)"
Profile photo of Darlene Collins

Darlene Collins

January 24, 2023

5  out of  5
rating by Darlene Collins
"I have had State Farm Insurance for many decades. I have homeowners automobile and life insurance with them and again for decades. My first husband passed away in 1994 and we had him insured and because of that I had peace of mind knowing I had enough money for final expenses, stay in my home, and pay off all my bills. It was peace of mind and comfort at the most troubled time you could imagine. Through the years of course I have had claims and State Farm has always handled them quickly and efficiently and like a good neighbor. I felt cared for and taken care of because of the agents at my local at my local office."
We responded:
"Thx Ms. Darlin' Darlene! We appreciate the review and please know that we are always looking to prove ourselves to be "good neighbors!!" :) "
Profile photo of Chris Tannreuther

Chris Tannreuther

January 17, 2023

5  out of  5
rating by Chris Tannreuther
"Very good service!"
We responded:
"Thx Chris! We love to provide very good service for very good customers! (...we do our best at providing good service for the bad ones too! ) LOL! :) "
Profile photo of Scott Mullins

Scott Mullins

November 23, 2022

5  out of  5
rating by Scott Mullins
"Very helpful and fast got me what I need with a great rate!!!"
Profile photo of Spencer Richter

Spencer Richter

November 22, 2022

5  out of  5
rating by Spencer Richter
"Best place for cheap insurance. Really nice people"
Profile photo of Khalid Abdullah

Khalid Abdullah

November 21, 2022

5  out of  5
rating by Khalid Abdullah
"The entire team is friendly, professional and always available to assist with any question we have."
Profile photo of Herman Tibbs

Herman Tibbs

November 15, 2022

5  out of  5
rating by Herman Tibbs
"Always calling me with ideas to improve my protection in a cost effective manner. This agent HIGHLY RECOMMENDED!"
We responded:
"Hi Herman--thank you for the great review. We love talking to our customer and helping however possible. :) "
Profile photo of Edwina Williams

Edwina Williams

March 8, 2022

5  out of  5
rating by Edwina Williams
"Absolutely The Best Insurance place I have ever had. Took care of my needs right away. I would recommend them to everybody."
We responded:
"Thx Edwina---you even recommended your Mom. (Now you deserve 5 STARS for that!) :) "
Profile photo of Glen Archey

Glen Archey

February 15, 2022

5  out of  5
rating by Glen Archey
"Switched all my policies under one roof"
We responded:
"Hi Glen— thanks for bringing all of your policies under one roof—-we got you “covered!” 😉"
Profile photo of Lisa May

Lisa May

December 14, 2021

5  out of  5
rating by Lisa May
"Good customer service and excellent rates! The staff knows you personally and can help you with whatever you may need!"
We responded:
"WOWZERS!! Thanks so much Lisa! ;)"
Profile photo of JEANIE MORELAND

JEANIE MORELAND

August 26, 2021

5  out of  5
rating by JEANIE MORELAND
"Troy was very helpful in connecting me with another State Farm agent in another state . We’ve been with Scott Flischel for over 25 years, but feel in good hands now with Chuck Bakers State Farm office and staff!"
We responded:
"Awesome sauce!!! Thx so much Jennie for sharing your experience. Troy is an absolute asset to our team and a pleasure to work with. Please reach out if you need anything more. Welcome to our family! 😊"
Profile photo of matt325ibmw

matt325ibmw

March 18, 2021

5  out of  5
rating by matt325ibmw
"Thanks for all your help with this Troy! It was a pleasure working with you! You made it very simple for us and you were efficient with our time."
We responded:
"Troy is a master at keeping things quick and simple! Thanks for choosing Chuck Baker State Farm, and working with our superstar teammate Troy!!"
Profile photo of Jenny Combs

Jenny Combs

February 23, 2021

5  out of  5
rating by Jenny Combs
"Wonderful people to deal with."
We responded:
"Jenny— you are pretty wonderful yourself! Please reach out if you need anything more."